Works with Acuity, Square, MindBody, Vagaro & more
Consults that never booked a treatment. Clients months past due for their next visit. Chairs left empty by a cancellation. MedSpa Butler plugs into the booking software you already use, follows up on all three automatically, and shows you what came back.
30-day free trial · no annual contract · cancel anytime
Revenue Recovery
Found this month
Unconverted consults
Completed a consult, never booked
6
Overdue for treatment
Past their own rebooking window
18
Cancelled slots
Chairs that went empty
9
Each one followed up automatically — bookings tracked back to the message that earned them.
Three ways revenue leaks after the booking — found and followed up automatically.
Works with your booking software
How it works
01
Acuity, Square, MindBody, Vagaro, PatientNow, Zapier, or a simple CSV import. Takes about 10 minutes. Nothing changes on your end — your staff keeps using the same system they use today.
02
Reminders go out at 48 hours and 2 hours before every appointment. Clients reply CONFIRM or CANCEL by text. Your dashboard updates in real time — no phone tag, no front desk follow-up.
03
Rebooking nudges fire at the right treatment interval. Review requests route happy visitors to Google. Consults that never booked, clients overdue for a visit, and slots opened by cancellations get followed up automatically — and your morning digest shows you the full picture before you open.
The cost of not acting
$12,000–18,000
the industry estimate
What a 20–30% no-show rate costs a med spa running a 10-appointment day, using widely cited industry figures. Most owners have never worked out their own number — the first thing MedSpa Butler does is show it to you.
Every booking
confirmed or flagged
Each appointment gets a reminder at 48 hours and again at 2 hours, and clients reply CONFIRM or CANCEL right from the text. By the morning of, your dashboard shows exactly who's coming and who still needs a phone call.
3–4 visits
covers the $997
Straight arithmetic: at a typical med spa ticket, recovering three or four appointments a month that would otherwise have been no-shows pays for the software. Review requests, rebooking nudges, and revenue recovery are upside on top.
You can't fix a number you've never measured. MedSpa Butler shows you your real no-show rate, your confirmation rate, and the revenue it recovered — then works on all three automatically.
Zero switching cost
MindBody owners: no $499 export fee. No migration. No disruption. You keep using MindBody for scheduling — we handle the retention, follow-up, and review layer it doesn't have. Vagaro, Acuity, and Square work the same way. We plug in. You stay running.
What sets us apart
Two-way SMS
When the 48-hour reminder goes out, clients reply CONFIRM or CANCEL and the appointment status changes in real time — no phone tag, no front desk follow-up. Vagaro doesn't do this. MindBody charges extra for it.
Review protection
After every completed visit, a short satisfaction check goes out. Clients who loved it get a one-tap link to Google, Yelp, or RealSelf. Clients who didn't land in a private feedback inbox with an email alert — so you hear about the problem while you can still fix it.
Treatment-timed rebooking
Every treatment has a natural rebooking window. We track it per client and send a nudge at exactly the right moment — not a generic blast, but a message timed to when their results are fading. Set it once per treatment type; it runs forever.
Revenue recovery
Consults that never booked a treatment. Clients well past due for their next visit. Chairs left empty by a last-minute cancellation. MedSpa Butler finds all three on its own, reaches out by text at the right moment, and tracks which bookings came back — so recovered revenue is a number you can see, not a guess.
What's included
SMS & email reminders at 48 hours and 2 hours before every appointment, on your chosen channel. Clients reply CONFIRM or CANCEL — your dashboard updates in real time.
Set a custom aftercare message per treatment — sent automatically a few hours after the visit. "Avoid sun exposure for 48 hours. Stay hydrated." Configured once, delivered to every client.
Send a secure signing link before the visit. The client signs on their phone and a PDF is filed automatically — no paper, no clipboard, no pre-visit scramble.
After each visit, a satisfaction check goes out. Happy clients get a one-tap link to Google, Yelp, or RealSelf. Unhappy clients go to a private feedback inbox and you get an email alert — so you find out while there's still time to make it right.
Every completed visit is logged to the client's history with the next recommended treatment and date. Your providers always know what was done and what's due.
Clients who quietly stop booking surface in At-Risk, Lapsing, and Lost buckets. One click sends a re-engagement text. Catch them before they choose another spa.
Track revenue, no-show rate, confirmation rate, and top treatments over 30, 90, or 365 days. A morning briefing email lands in your inbox every day before you open.
Invite front desk staff, managers, and providers with role-based access. Add locations as you grow — each is billed automatically, clients shared across your whole account.
Unconverted consults, clients overdue for their next treatment, and slots left empty by cancellations are all detected automatically and followed up by text. Every booking that comes back is tracked, so you see the revenue recovered.
Clients text LIST to join your waitlist. When someone cancels, the open slot goes out to matching clients automatically — first reply gets it. A cancellation becomes a filled chair instead of a hole in the day.
Clients with a birthday on file get a message on the day, sent on your chosen channel. Turn it on once in settings — no lists to build, no reminders to set, one message per client per year.
Native integrations with Acuity Scheduling, Square Appointments, MindBody, Vagaro, and PatientNow Essentials — bookings sync automatically. Any other system connects via Zapier or CSV import. No rip-and-replace.
Why owners choose MedSpa Butler
| Feature | MedSpa Butler | Vagaro | MindBody | AestheticsPro |
|---|---|---|---|---|
| Two-way CONFIRM/CANCEL SMS | ✓ | ❌ | 💰 Premium only | ❌ |
| SMS included in base price | ✓ | ❌ Add-on | ❌ Add-on | ❌ 100 msg/mo cap |
| Retention alerts (60/90/180 day) | ✓ | — | — | — |
| One-click re-engagement text | ✓ | — | — | — |
| Post-visit satisfaction check | ✓ | — | — | — |
| Unconverted consult follow-up | ✓ | — | — | — |
| Treatment-interval overdue detection | ✓ | — | — | — |
| Treatment-timed rebooking nudges | ✓ | — | — | — |
| Post-care instructions (per treatment) | ✓ | — | — | — |
| Morning digest email | ✓ | — | — | — |
| Works alongside existing tools | ✓ | ❌ Replace | ❌ Replace | ❌ Replace |
| No annual contract | ✓ | ✓ | — | — |
| Same-day setup | ✓ | — | — | — |
| 30-day free trial | ✓ | — | — | — |
* MindBody two-way SMS requires their most expensive Accelerate tier plus a 12-month annual contract. AestheticsPro SMS caps at 100 messages/month with documented overage charges. Vagaro SMS is a paid add-on not included in any base plan. See full Vagaro comparison → · See full MindBody comparison →
Pricing
No tiers. Every feature is included. Add locations as you grow — each one is billed automatically. 30-day free trial, cancel anytime.
$997per location / month
30-day free trial · no annual contract · cancel anytime. Card required at signup — you won't be charged for 30 days.
Common questions
Book a free 30-minute demo and we'll walk through the platform live and answer any questions.
Prefer email? support@medspabutler.com